Assistant Manager - Accounts Receivable - D2C

About Company

The company operates in the fashion and accessories industry, specializing in contemporary handbags, travel accessories, and lifestyle products.

Job Description

Role Overview

We are looking for a detail-oriented and commercially aware Assistant Manager – Accounts Receivable to manage customer collections, marketplace receivables, payment reconciliations and credit control. The role will ensure timely collections, accurate accounting and effective management of outstanding receivables across sales channels.

Key Responsibilities

Accounts Receivable Management:

• Manage the end-to-end accounts receivable cycle, including invoicing, billing, collections and outstanding follow-ups.
• Monitor customer outstanding balances, ageing reports, credit limits and overdue payments.
• Ensure timely reconciliation of customer ledgers and resolution of discrepancies.
• Coordinate with sales, ecommerce and retail teams to resolve billing, payment and deduction-related issues.

Marketplace & Channel Reconciliation:

• Reconcile receivables from ecommerce marketplaces and other online sales channels.
• Track settlements, commissions, returns, refunds, chargebacks, penalties and other marketplace deductions.
• Identify settlement mismatches and follow up with marketplace teams for timely resolution.
• Reconcile payment gateway settlements against orders, refunds and bank credits.

Reporting & Controls:

• Prepare daily, weekly and monthly receivables ageing and collection reports.
• Monitor Days Sales Outstanding (DSO), overdue balances and collection efficiency.
• Maintain accurate customer documentation and records for audits.
• Identify opportunities to improve collection processes, reconciliation accuracy and working capital.

Qualifications & Experience

• Bachelor’s degree in Commerce, Accounting or Finance; CA Inter, MBA Finance or equivalent qualification preferred.
• Approximately 4 to 6 years of relevant experience in accounts receivable, collections or financial operations.
• Experience in D2C, ecommerce, retail or FMCG is strongly preferred.
• Strong Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP and reconciliation tools.
• Working knowledge of GST, accounting entries, ERP systems and financial reconciliations.

Key Competencies

• Strong analytical and reconciliation skills.
• Attention to detail and ownership of outstanding balances.
• Effective stakeholder management and follow-up.
• Ability to work in a fast-paced, high-growth environment.

Ideal Candidate

• Someone who can independently manage receivables across multiple sales channels, identify revenue leakages and ensure timely realization of funds.